What are cookies
Cookies are bits of software that track user web usage and preferences in order to provide users with the best and most relevant web experience possible. They have been part of the internet since its inception and have helped shaped what the web is today, a more personalized and customized experience than it used to be.
These customized web experiences are only possible thanks to the information provided by cookies. Unfortunately, this technology, like many others, has fallen to misuse by shady companies and malicious agents and has exploited it in the wrong ways. This is why legislation has been enacted to protect user rights and privacy by letting them pick which sites they trust from those they do not necessarily trust.
Top Level Bookkeeping may gather some non-personal information about your visit to our site such as the type of browser you use, where you linked to this website, your activity while you were on this website, and any links that you follow from this website. In order to book an appointment, receive a quotation for our services, or apply for employment through this website, we require certain personal information including your name and contact information.
Personal information collected on this website will never be sold or shared with other companies or individuals not affiliated with us without your permission. Information may be shared with government agencies or companies only if required by law.
WHAT PERSONAL INFORMATION DO WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
We use Google Analytics and Facebook Pixel to track user data.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use Top Level Bookkeeping. How Google uses your Personal Information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
To opt-out from your data being collected and used please refer to your preferred platform:
You have the right to know the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Please note that your information will be transferred outside of Canada, including to the United States for processing and reporting.
LIMITED DATA RETENTION
When you place an inquiry through the Site using our email forms, we will maintain your email Information for our records unless and until you ask us to delete this information.
All personal information that you may provide through this website will be kept on a secure, password-protected server accessible only to our employees, agents, or contractors all of whom are required to sign a confidentiality agreement.
From time to time we may send out e-mails with relevant offers and information about products and services that we and/or affiliates offer. You may remove your e-mail from our mailing list at any time by contacting us at the contact email address or telephone number provided below.
All currency displayed is in Canadian Dollars ( CAD )